FAQs
Frequently asked questions
Answers to the questions homeowners and property owners in South King County ask us most.
How much does a service call cost?
There's an $85 diagnostic fee for the on-site visit. We diagnose your equipment, tell you exactly what's wrong, and give you a clear price before any work begins — and if you choose to proceed with the repair, that $85 is credited toward the cost of the job.
How fast can you get to me?
For most requests we can schedule within a few days, and we offer same-day or priority scheduling when we're available. During storm or power-outage emergencies, text us directly and we'll prioritize getting you back up.
What brands do you service?
We work on all the common home and property equipment brands, including Generac, Honda, Westinghouse, Champion, Briggs & Stratton, Craftsman, Predator, and more. If it's a small gas or diesel engine, chances are we can handle it.
Do you offer same-day service?
When our schedule allows, yes. Same-day is most likely during our busiest storm season for outage emergencies — those calls are always prioritized.
Do you service property and hobby-farm equipment?
Yes. We service residential and property equipment — home generators, mowers, chainsaws, trimmers, blowers, and pressure washers — for homeowners and rural property owners throughout South King County. We focus on home and property equipment, not commercial or fleet service.
Is there a warranty on your repairs?
Yes — every repair comes with a 90-day warranty on parts and labor. If anything we fix fails within 90 days, we'll make it right at no extra charge. We stand behind our work so you're protected after we leave.
How does the mobile service process work?
You call or submit a request, we schedule a time that works for you, and our technician arrives at your property with the tools and parts needed. We do the work on-site — no hauling heavy equipment.
What areas do you cover?
We serve Maple Valley and the surrounding South King County area, including Covington, Black Diamond, Enumclaw, Renton, Kent, and Auburn. If you're nearby and unsure, just ask.
What payment options do you accept?
We accept standard card and cash. We keep things simple and transparent — you'll know the cost before we start.
Still have questions?
Call or send us a request — we're happy to help.
